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SERVICE & SUPPORT | GENERAL

Service and support for CNCnetPDM and device drivers can be purchased on an hourly or annual basis via maintenance agreements per server or device type. Individual service agreements, extensions and upgrade options are available. Please contact us if you have any questions.

Prices effective from Nov. 7 2018:

SERVICE PER HOUR

Support, consulting, maintenance or development services are charged on an hourly basis.

Part N°

Description

Unit

Price USD*

Price EUR*

4208

Support, consulting, maintenance or development services per hour

Hr.

$ 165.00

€ 140,00

MAINTENANCE PER SERVER

This annual Support & Maintenance Agreement delivers technical support and product upgrades for an unlimited number of device driver types (e.g. Fanuc, Sinumerik, Heidenhain) connected to a single server. It is tracked on a per license basis and commences after the initial software warranty period. Recommended for installations with different device driver types.

Part N°

Description

Unit

Price USD*

Price EUR*

1397

Annual support & service agreement per server (includes 6 hours of technical support)

Yr.

$ 990.00

€ 841,00

MAINTENANCE PER DEVICE TYPE

This annual Support & Maintenance Agreement delivers technical support and product upgrades for a single type of device driver (e.g. Fanuc, Sinumerik, Heidenhain) connected to a single server. It is tracked on a per license basis and commences after the initial software warranty period. Recommended for installations with a single device driver type.

Part N°

Description

Unit

Price USD*

Price EUR*

1396

Annual support & service agreement per device driver type (includes 3 hours of technical support)

Yr.

$ 495.00

€ 421,00

 

* Quoted prices are net prices excluding costs of packaging and freight and value-added tax (VAT). Prices are valid ex works, unless otherwise agreed in written form. Prices are listed in EURO / USD per unit and are subject to the respective VAT. If additional costs regarding the goods to be supplied arise after purchase, for example newly established or increased customs duties, transportation charges, taxes, or other duties, we have the right to increase the agreed price accordingly. TOP

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https://www.inventcom.net/cncnetpdm/general/service-support
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Modified: 2019-01-05